Thursday, September 8, 2011

Latest Pew study shows 59% of smartphone users access social networking sites, and 55% using mobile or geo-location services

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The Pew Research Center's Internet & American Life Project - 2011 Spring Tracking Survey confirms that smartphones continue to capture our imagination and our usage.

And if your company isn’t learning all you can about how to use mobile for marketing, you will be left behind.

In their study of over 2,270 adults (18+), more than a quarter of all American adults—28%—use mobile or social location-based services of some kind.


While the majority of smartphone usage is for texting (92% of users), photos (92%) and email (76%), these statistics stand out as it relates to mobile marketing:
  • 59% of smartphone owners use their phone to access social networking sites, and 15% use their phone to access Twitter.
  • 55% of cell owners use phones to get directions or recommendations based on their current location—that works out to 23% of all adults.
  • A much smaller number (5% of cell owners, equaling 4% of all adults) use their phones to check in to locations using geo-social services such as Foursquare or Gowalla. Smartphone owners are especially likely to use these services on their phones.
  • 9% of internet users set up social media services such as Facebook, Twitter, or LinkedIn so that their location is automatically included in their posts on those services. That works out to 7% of all adults. 
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In total, 28% of U.S. adults do at least one of these activities either online or using their mobile phones—and many users do several of them. This is the Pew Internet Project’s most expansive study of location services to date. As smartphone usage continues to grow, I expect we will see these numbers continue to climb.

It’s time to get on board the mobile train (or at least get prepared to help your clients determine their needs and strategies), or be left at the station.

For a complete look at the Pew study, click here.